FAQ - Frequently asked questions

Opening hours

What are your opening hours?

We are open Mon-Fri from 08.30am to 07.00pm and Sat from 09.00am to 12.00pm

Is there a Christmas break between one course session and the other?


Are there any Saturday lessons?

Yes, we are open 9 to 12 on Saturday mornings.


When do group courses start?

We run two sessions of group courses. The first session starts in October and ends the second last week of January; the second session starts in February and ends towards the end of May.

On which days are group courses scheduled?

The days are defined on the basis of the enrolled students. Students are grouped according to their level, after having completed our test (free of charge, quick and with no obligation to enrol).

Do all the group members have the same level?

Students are grouped according to macrolevels.

How many people are there in a group?

From 3 to 6.

Do you provide any trial lessons before enrolling?

Adults can take part in one trial lesson. For kids there are no trial lessons.

Can I make up for a missed lesson?

For one-to-one/one-to-two courses: yes.
For group courses, we are sorry but that is not possible.

JUNIOR courses

Are Junior courses organised according to the students’ age?

Yes, according to the age and the grade they are in at school.


Are your teachers native speakers?

All our teachers are native speakers or bilinguals.

Teaching materials

Will we use a coursebook?

You will, if you are attending a group course; for one-to-one courses the teacher and the student can agree on whether they will or not.

Certificates and certifications

Do you provide an end-of-course certificate? Is it valid as a language proficiency certification?

We do issue an end-of-course certificate. This is a certificate of attendance, though. It is not an official certification of language proficiency. However, you can take the Oxford Test to obtain such a certification: our school is an Oxford approved test centre.

Language study stays abroad

Do you organise stays abroad for young students? And for adults?

Yes, for both, partnering with world-renowned colleges.


What is the cost?

Prices may vary according to the course length and the number of participants.

Can I pay in instalments?

Yes, according to the course length and type (six-month course: 4 instalments, year-long course: 8 instalments, one-to-one course: according to the number of hours included in the course).